Terms and Conditions

General Terms and Conditions of YachtingMode

§ 1 Contracting parties

These Terms and Conditions contain the exclusive terms and conditions applicable between you and us, YachtingMode, Mittelbreede 13, 33719 Bielefeld, Germany. We are your contractual partner.

§ 2 Conclusion of contract

The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog. By clicking the "Complete Purchase" button, you place a binding order for the goods contained in your shopping cart. Confirmation of receipt of the order will follow immediately after the order has been submitted and does not constitute acceptance of the contract. We can accept your order by sending an order confirmation via email or by delivering the goods within three days.

§ 3 Delivery time – Delay

Should we not have the ordered goods in stock – for example, due to high demand – we will notify you immediately of the delay caused by the reorder. Unless our delivery delay is due to an intentional or grossly negligent breach of contract by YachtingMode – including intentional or grossly negligent breaches of contract by its representatives or vicarious agents – YachtingMode's liability for damages due to a delivery delay is limited to the foreseeable, typically occurring damage.

§ 4 Liability for defects

If the purchased item is defective, we are entitled, at your discretion, to subsequent performance in the form of remedying the defect or delivering a new, defect-free item. However, we are entitled to refuse the type of subsequent performance you have chosen if this would only be possible at disproportionate costs. We are obligated to bear all expenses necessary for the purpose of subsequent performance, in particular transport, travel, labor, and material costs, provided that these do not increase as a result of the purchased item being transported to a location other than the place of performance. If subsequent performance fails, you are entitled, at your discretion, to demand withdrawal or a reduction in price.
YachtingMode is liable in accordance with statutory provisions if you assert claims for damages based on intent or gross negligence on the part of Yachtingmode – including intent or gross negligence on the part of its representatives or vicarious agents. Unless we are accused of intentional breach of contract, YachtingMode's liability for damages is limited to foreseeable, typically occurring damage. YachtingMode is liable in accordance with statutory provisions if it culpably breaches a material contractual obligation; in this case, however, liability is limited to foreseeable, typically occurring damage. YachtingMode is also liable in accordance with the mandatory statutory provisions of the Product Liability Act. To the extent YachtingMode is not liable in accordance with the preceding sentences, its liability for a defect in the purchased item is excluded.

§ 5 Payment conditions

Payment for the goods can be made by prepayment / SEPA transfer or via Paypal, at your discretion.

§ 5.3 Treatment of vouchers

Please note that vouchers may be subject to time and/or quantity restrictions. We will clearly indicate any such restrictions in the voucher text. Only one voucher can be redeemed per person and order. The voucher cannot be combined with other discount systems (e.g., Payback, Webmiles, Miles & More, BSW, etc.). The voucher cannot be used for discounted items.

Vouchers issued by us cannot be paid out in cash or transferred. Even in the case of an order for which a voucher was credited to the purchase price and for which one or all items were returned, the customer is not entitled to a cash payment or transfer of the corresponding voucher value.
In this case, only the amount actually paid by the customer will be refunded. The voucher value remains intact and can be used again on a subsequent order, provided the voucher is still valid at the time of ordering. In this case, only one voucher can be redeemed per order.

§ 6 Shipping costs and delivery areas

Your order will be delivered without a minimum order value plus shipping costs within Germany, Austria and Switzerland as well as to all EU countries (Belgium, France, Italy, Luxembourg, Netherlands, Denmark, Ireland, Greece, Portugal, Spain, Finland, Sweden, Estonia, Latvia, Lithuania, Malta, Poland, Slovakia, Slovenia, Czech Republic, Hungary, Cyprus, Bulgaria, Romania, Croatia).

§ 7 Retention of title

The goods remain our property until full payment is received. If you default on payment, we may grant you a reasonable grace period. If the grace period expires without result, we are entitled to withdraw from the contract and reclaim the goods.

§ 8 Cancellation policy, voluntary return guarantee and assumption of return costs

Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods.
To exercise your right of withdrawal, you must inform us (YachtingMode, Mittelbreede 13, 33719 Bielefeld, Germany, telephone 0049 – (0)521 164 3938, fax 0049 – (0)521 238 1161, email address info@yachtingmode.com) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You may use the attached model withdrawal form for this purpose, but this is not mandatory.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer (made-to-measure clothing, special production).
End of the cancellation policy

Voluntary return guarantee and reimbursement of return costs

For all purchases in our online shop, in addition to the statutory right of withdrawal, we also offer a voluntary return guarantee of 14 days after receipt of the goods. Please send the return to the following address:

YachtingMode
by Matrix Solutions
Mittelbreede 13
33719 Bielefeld

In Germany, returns are free of charge if you use the available DHL/DPD return forms. In all other countries, you will bear the direct cost of returning the goods.

The voluntary return guarantee does not limit your statutory rights and therefore does not limit your statutory right of withdrawal.

Sample cancellation form

(If you wish to cancel the contract, please copy this form and return it to us.)

To the
YachtingMode, Mittelbreede 13, 33719 Bielefeld, Germany
Fax: 0049 – (0)521 238 1161, email address: info@yachtingmode.com

I/we ( ) hereby revoke the contract concluded by me/us ( ) for the purchase of the following

Goods ( ) Customer number / Invoice number ( )
Ordered on ( )/received on ( )
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only if notification is made on paper)
Date(*) Delete as applicable.

§ 9 Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory provisions of the state in which you have your habitual residence remain unaffected.

For all legal transactions and legal relationships between YachtingMode and the customer, the law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods; however, with regard to consumers, this shall only apply to the extent that the consumer is not deprived of the protection afforded to him by mandatory provisions of the state in which he has his habitual residence.

§ 10 Dispute resolution
Alternative dispute resolution according to Art. 14 para. 1 ODR-VO and §36 VSBG:
The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), which can be accessed at http://ec.europa.eu/consumers/odr. We do not participate in dispute resolution proceedings before the Universal Arbitration Board.
As of: August 1, 2025